Along with death and taxes, data breaches are one of the only constants in this technology-driven world. As hackers target bigger fish, breaches in the retail and hospitality industries are becoming extremely common, meaning that more recent data breaches affect larger pools of people. In this blog post, we’re talking about the SynXis system hack which affected multiple hotel chains using Sabre Hospitality Solutions’ reservation system.
Sabre Hospitality Solutions says an unauthorized party accessed its systems
What happened: A number of hotels use third-party reservation and payment systems to run their businesses, and Sabre, which serves over 36,000 hotels and lodging services, is a giant among these third-party services. Back in May, during its quarterly filing with the Security Exchange Commission, Sabre disclosed that it was “investigating an incident of unauthorized access.” The breach specifically affected its SynXis Central Reservation System, potentially putting any hotel and lodging companies using this system at risk. There is no indication, though, that any of Sabre’s other systems and services were impacted. After its investigation, Sabre announced on July 5 that it determined the breach occurred over a seven-month period, from August 2016 and March 2017. Despite the duration of the breach, Sabre says that only a subset of reservations processed were affected. Even among this subset, not all transactions included credit card security codes, and the company claims that some of its bookings were processed with virtual credit card numbers, which are one-time credit card numbers used to conceal a consumer’s true credit card number. However, in other cases, thieves might have gained access to credit card numbers, guest names, emails, phone numbers, address and other information. Social Security numbers, passports or drivers licenses were not accessed.
Who is affected: While the subset of customers identified through Sabre’s investigation are the only known victims…